Contact
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Refunds
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What we cannot do
We cannot tell you what is wrong with a fish, diagnose a disease, or recommend a treatment or a dose. That needs someone who can see the animal and test its water. If fish are dying, gasping at the surface, injured, bloated or off their food, or if several went wrong at once: test the water today, stop feeding, add nothing to the tank, and take the numbers and a clear photograph to a veterinarian who treats fish or a specialist aquatic shop.